MBoss Finance
M Boss
MBoss Finance
For Client Support:
We Are Hiring!! Job Summary: We are currently seeking a highly motivated Operations Assistant to join our team. The successful candidate will be responsible for ensuring smooth and efficient operations of our fintech business. The ideal candidate should have experience in microfinance or digital platform industry, possess a graduate diploma or any Bachelor's degree, and have strong attention to detail. Key Responsibilities: • Check and verify KYC documentation and other required documents for customer onboarding • Conduct reminder calls to ensure timely repayments and maintain strong relationships with customers • Assist in after-sales service and issue resolution • Monitor financing and repayments, and ensure compliance with company policies and procedures • Coordinate with other departments to ensure timely and efficient service delivery • Maintain accurate records and reports of customer interactions and transactions • Continuously improve processes and procedures for greater efficiency and customer satisfaction • Keep up-to-date with industry trends and developments • Provide regular reports and updates to management
• Graduate Diplomas or undergraduates are also welcome. • At least 1-2 years of experience in microfinance or digital platform industry operations • Strong attention to detail and ability to work independently • Excellent communication and interpersonal skills • Proficient in Microsoft Office and other digital platform business systems • Ability to adapt to a fast-paced environment and handle multiple tasks simultaneously We offer a competitive salary package, opportunities for career advancement within the company, and a supportive work environment. If you are a self-motivated individual with a passion for operations in the fintech world, we would love to hear from you.
- Competitive Compensation and Benefits - Professional Growth and Development - Supportive Work Environment - Work-Life Balance and Flexibility